About B‑Spoke Systems Ltd
The UK’s EPOS hardware specialist since 2003
As EPOS Leicester specialists, we supply, configure and support HiStone EPOS hardware for retail, hospitality and pharmacy businesses across the UK and Ireland, working hand in hand with resellers and software houses.
Your EPOS Leicester specialist, trusted nationwide
B-Spoke Systems Ltd designs, configures and supports EPOS systems tailored to the way businesses trade. As the UK and Ireland distributor of HiStone EPOS hardware, we deliver reliable point-of-sale technology, from all-in-one terminals to self-checkout kiosks.
Our team, warehouse, workshop and showroom are all under one roof in Leicester. You can visit us, see the hardware working and talk face-to-face with the technicians who will build your system. Every unit is configured, tested and asset-tagged before it ships.
- Face-to-face service
- Hands-on showroom demos
- In-house engineering
- Next-day UK dispatch on stock
One EPOS Leicester partner, from stock to counter
We’re a specialist EPOS distributor and services company. Our work falls into four main areas.
Hardware distribution
UK distributor for HiStone terminals, box POS, mobile POS, kiosks, KDS and scale POS, plus Hisense commercial displays and digital signage.
Configuration & staging
Our Leicester workshop images, configures, tests and asset-tags hardware before dispatch, so it arrives ready to use.
Trade services
Trade pricing, white-label options, kitting and drop-shipping for software houses, resellers and integrators.
Support & repairs
Warranty support, repairs and spare parts for the hardware we supply, handled by our own technicians.
Two decades of EPOS Leicester expertise
B-Spoke Systems was founded in February 2003 with a simple idea: businesses deserve point-of-sale hardware that is reliable, well supported and configured properly before it reaches the counter. From our first small workshop to today’s 8,000 sq ft facility, that idea has guided every decision we make.
The technology has changed enormously. Bulky cash registers have given way to slim all-in-one touchscreens, self-checkout kiosks, kitchen displays and cloud software. What hasn’t changed is our focus on quality, service and long-term relationships. Many of the partners who worked with us in our early years still rely on us today.
As we move into our third decade, we continue to invest in our facility, our people and our range, so our customers are ready for self-service, mobile ordering and whatever comes next.
Our EPOS Leicester warehouse, workshop and showroom
Our 8,000 sq ft facility is where stock is held, where systems are built and where partners come to see the latest technology.
Showroom
Our refurbished HiStone UK showroom displays terminals, self-checkout kiosks, kitchen displays, mobile POS and Hisense signage side by side.
Technical workshop
Gold-disc imaging, software loading, BIOS configuration, peripheral testing, asset tagging and repairs, all in-house.
Warehouse
A broad range of HiStone and Hisense stock held in Leicester, so popular models and spares are available when you need them.
How our EPOS Leicester team prepares every order
It’s the reason so many software houses and resellers trust us with their customers’ hardware.
Goods-in inspection
Checked for damage and correct spec on arrival.
Configuration
BIOS, operating system and drivers set to your needs.
Software loading
Your approved image or apps installed and checked.
Peripheral testing
Printers, scanners, drawers and displays tested.
Asset tagging
Each device labelled and recorded by serial number.
Final QC
A technician signs off every system before dispatch.
Quality built in, not bolted on
B-Spoke Systems has held ISO 9001 certification for more than twenty years. Every EPOS Leicester order follows documented processes for goods-in, configuration, testing, packing and dispatch, and we keep reviewing them to improve. Read about our two decades of ISO 9001 or the ISO 9001 standard.
EPOS Leicester hardware for every kind of counter
From single sites to national chains, always supplied through our trade partners.
Retail
Convenience stores, boutiques, garden centres and farm shops rely on our hardware to keep queues moving.
Retail EPOS →Hospitality
Restaurants, pubs, cafés, hotels and QSRs use our terminals, KDS, kiosks and handhelds to serve guests faster.
Hospitality EPOS →Pharmacy
Over twenty years supplying compact, dependable terminals that fit busy dispensary counters.
Software houses & resellers
Tested hardware, staging services and dependable stock for EPOS software houses and integrators.
Trade hardware →Proven EPOS Leicester partnerships
- HiStoneLong-established manufacturer of EPOS terminals, kiosks and mobile POS. We are their UK distributor.
- HisenseOne of the world’s largest display makers. We supply their commercial displays and digital signage across the UK.
- ICRTouchUK developer of TouchPoint EPOS software, and a long-standing partner.
Constant since 2003
- ReliabilityWe only supply hardware we trust, and we test it before it leaves us.
- HonestyWe recommend what’s right for you, even when that’s a simpler option.
- PartnershipLong-term relationships with customers, resellers and suppliers.
- Continuous improvementWe keep refining our processes, products and services.
Familiar faces, at our office and on the show floor
Our sales team understands the realities of retail and hospitality, our technicians have years of hands-on EPOS experience, and our operations team makes sure orders go out on time. Many of our staff have been with us for years, so when you call our EPOS Leicester office you speak to someone who can help, not a call centre.
We regularly exhibit at UK and European trade events such as Hospitality Tech Expo, the Retail Technology Show and EuroCIS, where we meet partners and preview new products. Catch up on our EPOS blog.
Frequently asked questions about B‑Spoke Systems
Where is your EPOS Leicester showroom?
Our office, warehouse, workshop and showroom are all in Leicester, in the East Midlands. From there we serve customers right across the UK and Ireland.
Can I visit your showroom?
Yes. We welcome customers, resellers and software houses. Please contact us to arrange a time so the right people are available.
Do you work with businesses outside Leicester?
Absolutely. Most of our customers are elsewhere in the UK and Ireland, and we deliver nationwide, with most stock items dispatched the next working day.
Do you only supply HiStone hardware?
HiStone is our core range, but we also supply Hisense commercial displays, digital signage, all-in-one PCs and peripherals such as printers, scanners and cash drawers.
Do you work with resellers?
Yes, much of our business is with the trade. Read about EPOS distribution for resellers.
How do I get a quote?
Call 0116 260 3100, email sales@b-spokesystems.com or use our HiStone EPOS quote builder.
Work with your EPOS Leicester specialists
Whether you’re fitting out a restaurant group, planning a multi-site roll-out or looking for a long-term hardware partner, two decades of EPOS experience is ready to work for you.
