HiStone Self Checkout Kiosk Systems

What Is a Self Checkout Kiosk?

A self checkout kiosk is a touchscreen terminal that lets customers complete a transaction on their own. In retail, shoppers scan items and pay by card. In hospitality, guests browse the menu, customise their order and pay before collecting their food or having it delivered to the table.

Each self checkout kiosk combines a large touchscreen with a payment terminal, receipt printer and, for retail, a barcode scanner. Freestanding, countertop and wall-mounted designs mean there is a model for almost any space.

Benefits of a Self Checkout Kiosk

• Shorter queues – serve more customers at peak times.
• Higher average spend – on-screen upselling prompts are shown on every order.
• Better use of staff – free team members for service, stock and food preparation.
• Accurate orders – customers enter their own choices and modifiers.
• Customer choice – many customers prefer to serve themselves.
• Compact footprint – several kiosks fit in the space of one staffed till.

Self Checkout Kiosk Options

Freestanding Kiosks

Floor-standing units with a large portrait screen are ideal for quick-service restaurants, supermarkets and high-footfall entrances.

Countertop Kiosks

A countertop self checkout kiosk suits cafés, takeaways and compact stores that want self-service without losing floor space.

Wall-Mounted Kiosks

Wall-mounted designs keep floors clear and work well in narrow spaces, corridors and food halls.

Self Checkout Kiosk for Retail

Convenience stores, supermarkets, garden centres and pharmacies use self-checkout to handle quick purchases during busy periods. Staffed tills focus on age-restricted sales and customer queries, while a self checkout kiosk handles high volumes of small baskets. Pair self checkout kiosks with mobile POS systems for line-busting. See our retail EPOS systems page for more.

Self Checkout Kiosk for Hospitality

Quick-service restaurants, cafés, stadiums and food halls use self-order kiosks to increase throughput and average spend. Orders flow straight to kitchen display systems, and order-status screens tell customers when their food is ready. Visit our hospitality EPOS systems page for complete solutions.

Choosing a Self Checkout Kiosk

Placement and Footfall

Think about where customers enter, queue and collect. Place self checkout kiosks where they are visible but do not block walkways.

Screen Size and Orientation

Portrait screens suit menus and product browsing. Larger screens make images more appealing and improve upselling.

Payments

Integrated card and contactless payments are essential. Confirm compatibility with your payment provider. Card data security should follow the PCI Data Security Standard.

Accessibility

Consider screen height, contrast and software accessibility features so that every customer can use the kiosk comfortably.

Software

Our self checkout kiosks run Windows or Android depending on the model and work with a wide range of UK EPOS and self-ordering software.

Rolling Out Self-Service

• Start with a trial – install one or two self checkout kiosks and measure results.
• Support customers – have a member of staff nearby during the first weeks.
• Promote upsells – design menus and prompts to increase spend.
• Review data – track usage, average order value and queue times.
• Expand – add more self checkout kiosks once the benefits are proven.

Read our guide to mobile EPOS and self-service kiosks for more advice.

Self Checkout Kiosk Frequently Asked Questions

Is a self checkout kiosk suitable for compact retail sites?

Yes. Countertop and wall-mounted kiosks take up little space and can be a cost-effective way for compact sites to handle busy periods.

Can a self checkout kiosk accept cash?

Most kiosks are card-only, which keeps them simple and secure. Ask us about options if cash handling is essential.

Can I see a self checkout kiosk in action?

Yes. Several self checkout models are on display in our Leicester showroom, and we can arrange demonstrations.

What is the difference between a self-checkout and a self-order kiosk?

A self-checkout lets shoppers scan and pay for their own items, which suits retail. A self-order kiosk lets customers browse a menu, order and pay, which suits restaurants and cafés. HiStone makes both.

Which payment options do HiStone kiosks support?

Our kiosks can be configured for contactless, chip & PIN and mobile wallet payments through your chosen payment provider.

Will a kiosk work with my existing EPOS software?

HiStone kiosks are available with Windows or Android and integrate with a wide range of EPOS platforms, including ICRTouch. Ask our team to confirm compatibility.

Do you supply self-checkout kiosks outside the UK?

Yes. We supply HiStone kiosks to resellers and businesses in the Republic of Ireland.

Designing the Customer Journey

The best self-service installations feel effortless. Think about how customers will approach the screen, how long they will spend ordering and where they will collect their goods or food. Clear signage, a simple welcome screen and large, well-photographed menu buttons make a big difference. In retail, position bagging areas and help points so that staff can assist quickly when needed.

Accessibility should be considered from the start. Lower screen positions, high-contrast designs and audio options help more customers use self-service with confidence.

Measuring Success

Self-service delivers the best results when performance is tracked. Useful measures include the share of transactions completed at self checkout kiosks, average order value, queue length at peak times and customer feedback. Reviewing these figures every few weeks helps you fine-tune menus, prompts and staffing so that the investment keeps paying back.

Why Buy From B-Spoke Systems

B-Spoke Systems has supplied point-of-sale hardware since 2003 and is the official UK distributor for HiStone. Every order follows our ISO 9001 certified process: stock held in Leicester, configuration and testing by our own technicians, UK warranty support and spare parts, and showroom demonstrations before you buy. Resellers and software houses can also use our trade services, including imaging, kitting by site and drop-shipping.

Get a Quote

To discuss your requirements, call 0116 260 3100, email sales@b-spokesystems.com or contact us online. You can also book a visit to our Leicester showroom or browse all of our EPOS hardware products.