Proud to supply HiStone EPOS systems

B-Spoke Systems is proud to supply HiStone EPOS systems across the UK and Ireland.

We have supplied HiStone EPOS/POS systems to the UK pharmaceutical, retail and hospitality markets for over a decade.  We’re always impressed with their forward-thinking technology, and we’re always really proud to bring these systems to our customers! We’re now a UK distributor for HiStone (formerly a subsidiary of Hisense) and excited to be able to increase the range of POS systems we supply across the UK.

HiStone are manufacturers of all-in-one point of sale (POS) systems, box point of sale (POS) systems, mobile point of sale (POS) systems, self-checkout point of sale (POS) systems and scale point of sale (POS) systems

Based in Leicester in the East Midlands, our technical team are experts in EPOS/POS technology and would be happy to talk to you about any of your EPOS requirements. We can also arrange to demo any of the HiStone systems you might be interested in.

Browse our website to see what EPOS solutions we offer for retail, hospitality and self-checkout. Please contact our office in Leicester for further information or to discuss which EPOS system would best suit your business.

Call Stuart Packwood and his sales team today for more information on 0116 260 3100

Why choose HiStone EPOS systems

B-Spoke Systems is the UK’s largest independent distributor of HiStone EPOS hardware and also supplies Hisense commercial displays, with trade supply, UK-based support and showroom demonstrations for businesses across the UK and Ireland.

Looking for HiStone EPOS hardware? Browse our HiStone self-checkout kiosks, mobile tablet EPOS systems and all-in-one EPOS terminals, or contact B-Spoke Systems for trade supply across the UK and Ireland.

Why We Choose HiStone EPOS Systems

After two decades in the point-of-sale industry, we have worked with many manufacturers. We keep coming back to HiStone EPOS systems because they combine commercial-grade reliability, a complete product range and modern design at a price that works for businesses of every size. For our customers and resellers, that means fewer faults, simpler support and hardware that looks the part on any counter.

The HiStone EPOS Systems Range

HiStone EPOS systems cover every part of the modern point of sale:

• All-in-one POS terminals – compact touchscreen tills for counters and bars. Browse our all-in-one POS range.
• Box POS systems – flexible, fanless PCs for custom layouts. See our box POS systems.
• Mobile POS – handheld devices for table service and line-busting. View our mobile POS systems.
• Self-service kiosks – self-checkout and self-order terminals. Explore our self-checkout kiosk systems.
• Kitchen display systems – screens that replace paper tickets. See our kitchen display systems.
• Scale POS – integrated weighing for fresh-food retail. View our scale POS systems.
• Touch screen monitors – for box PCs and customer displays. See our touch screen monitors.

HiStone EPOS Systems for Pharmacies

Pharmacy has been one of our core markets since 2003. Community pharmacies need HiStone EPOS systems that fit into tight spaces behind busy counters, integrate with barcode scanning and card payments, and work reliably all day. Compact all-in-one terminals with small-footprint printers and cash drawers are ideal, and their sealed designs are easy to keep clean in a healthcare environment.

Because pharmacies often use specialist software, compatibility is essential. Our team checks drivers and peripherals before dispatch, so systems arrive ready to work with your chosen platform.

HiStone EPOS Systems for Retail

Retailers use HiStone EPOS systems for fast counter service, self-checkout, weighed goods and stock control. Compact counters call for small, easy-to-use terminals, while chains benefit from a consistent estate that’s quick to roll out across multiple stores. Self-checkout kiosks such as the HS150 and HS520 help shorten queues at busy times. Read more on our retail EPOS systems page.

HiStone EPOS Systems for Hospitality

In restaurants, pubs, cafés and hotels, HiStone EPOS systems handle everything from the bar to the kitchen. Front-of-house terminals take orders, handhelds allow table service, kitchen display systems organise production and self-order kiosks speed up quick-service areas. All of these devices work together with compatible software to keep service flowing. See our hospitality EPOS systems page for more.

Our Journey With HiStone

Our relationship with HiStone has grown steadily over many years. What began as supplying HiStone EPOS systems to pharmacy, retail and hospitality customers has developed into a full distribution partnership, with B-Spoke Systems now the UK distributor for the HiStone range. Along the way we have invested in our facility, our people and our processes, including our ISO9001 certification, so that we can support HiStone customers and resellers to a high standard. You can read more about our ISO9001 journey and our refurbished HiStone UK showroom.

What Makes HiStone EPOS Systems Reliable?

• Fanless, sealed designs – fewer moving parts and better protection from dust and spills.
• Commercial-grade components – built for continuous daily use.
• Solid-state storage – fast start-up and resistance to vibration.
• Responsive touchscreens – accurate, durable and easy to clean.
• Consistent drivers – a common platform across the range simplifies support.
• Long product life cycles – models remain available for future expansion.

Software Compatibility

HiStone EPOS systems run Windows, Linux or Android depending on the model, so they support a wide range of UK EPOS software. They’re accredited for use with ICRTouch software, and we test configurations with many other platforms used by our resellers. If you’re unsure whether your software is supported, ask our team before you order.

How We Support HiStone Customers

As the UK distributor, we provide much more than boxes on a shelf. Our services include:

• UK stock – hardware held in our Leicester warehouse for fast dispatch.
• Configuration – software imaging, BIOS settings and peripheral set-up.
• Testing – every system checked with its peripherals before delivery.
• Asset tagging – serial numbers recorded for warranty and support.
• Repairs and spares – in-house technicians and UK spare-parts stock.
• Trade services – pricing, demo units and drop-shipping for resellers.

Resellers and software houses can find out more on our trade EPOS hardware and HiStone reseller pages.

Choosing the Right HiStone EPOS Systems for Your Business

With so many options available, it helps to start with how your business works rather than with individual products. The questions below are the ones our team asks when recommending HiStone EPOS systems to a new customer.

How Do Customers Buy From You?

A busy convenience store, a fine-dining restaurant and a community pharmacy all sell in very different ways. Counter service, table service, self-service and click-and-collect each place different demands on your hardware. Mapping the customer journey from arrival to payment quickly shows where terminals, handhelds or kiosks will make the biggest difference.

Where Are Your Bottlenecks?

Most businesses know exactly where things slow down: a queue at the till, a backlog in the kitchen, a delay while staff walk back to a fixed terminal or a slow price look-up. Choosing HiStone EPOS systems that target those bottlenecks delivers a faster return on investment than simply replacing like for like.

What Software Will You Use?

Your software usually decides the operating system and minimum specification. Some platforms run best on Windows, others on Android or Linux. Confirming this first avoids costly mistakes later.

How Much Space Do You Have?

All-in-one terminals suit compact counters, while box POS systems with separate screens work well where you need larger displays or a particular layout. Wall-mounted kiosks and kitchen screens free up valuable floor and worktop space.

How Busy Do You Get?

Plan for your busiest hour, not an average day. That might mean an extra terminal at the bar, a couple of handhelds for the terrace or a self-checkout kiosk for the morning rush.

Typical HiStone EPOS Systems Set-Ups

To give you an idea of what a complete installation looks like, here are some typical configurations we supply.

Café Installation

• One compact all-in-one terminal with customer display.
• A thermal receipt printer and cash drawer.
• A kitchen or barista screen to manage orders.
• An optional countertop kiosk for busy periods.

Neighbourhood Pharmacy

• Two compact terminals at the main counter.
• Small-footprint receipt printers and cash drawers.
• Handheld or presentation barcode scanners.
• Integration with pharmacy software and card payments.

Busy Pub With Food

• Two or three all-in-one terminals at the bar.
• Handhelds for table service and the beer garden.
• A kitchen display system at the pass.
• Kitchen and bar printers where needed.

Convenience Store

• A fast all-in-one terminal with presentation scanner.
• One or two self-checkout kiosks for quick purchases.
• Receipt printer, cash drawer and customer display.
• A handheld for stock checks and deliveries.

Multi-Site Retail Chain

• A standard terminal specification for every store.
• Self-checkout kiosks in larger branches.
• Handhelds for stock control and click-and-collect.
• Pre-configured, asset-tagged kits delivered to each site.

The Benefits of Standardising

Many of our customers and resellers choose to standardise on HiStone EPOS systems across all their sites. A consistent estate brings real advantages. Staff can move between locations without retraining, support teams deal with a smaller number of models and drivers, spare parts are easier to manage and new sites can be opened quickly using a proven template. Over time, standardisation reduces both costs and risk.

Installation and Go-Live

A smooth go-live depends on preparation. Before delivery, our technicians configure each device, load software where required, test peripherals and apply asset tags. Hardware arrives ready to install, often packed per site or per till point. On the day, engineers simply connect the equipment, run final checks and hand over to staff. This approach keeps disruption to trading to a minimum, which matters most to businesses that can’t afford to close.

After-Sales Support

Once your HiStone EPOS systems are live, our support continues. Our in-house technicians handle warranty claims and repairs, and we hold spare parts in Leicester to keep downtime short. Resellers can rely on us for technical advice when their own customers need help, and operators can call our team directly with questions about the hardware.

Trends Driving Demand for Modern EPOS

Several trends are encouraging businesses to upgrade to modern HiStone EPOS systems.

Self-Service

Customers are now comfortable ordering and paying at kiosks, and many prefer it for quick purchases. Businesses use self-service to manage queues and staffing pressures while maintaining service levels.

Mobile Ordering

Handhelds and table ordering have become standard in many restaurants and pubs. They speed up service, reduce errors and help staff upsell consistently.

Contactless Payments

Card and mobile payments now account for the majority of transactions in many businesses. Integrated payment terminals make every sale faster and reduce reconciliation errors.

Data-Driven Decisions

Cloud reporting gives owners and managers real-time insight into sales, stock and staff performance from anywhere. Reliable hardware is the foundation, capturing every transaction accurately.

Sustainability

Energy-efficient, long-lasting equipment, digital receipts and kitchen screens all help businesses reduce their environmental impact while saving money.

Security and Compliance

Point-of-sale equipment handles money and personal data, so security must be built in from the start. Use individual staff log-ins and permissions, keep software and firmware updated, separate payment devices from guest Wi-Fi and lock devices when they aren’t in use. Integrated card payments keep card data away from the till, supporting compliance with the PCI Data Security Standard. Recording serial numbers through asset tagging also makes it easier to manage devices across multiple sites.

Visit Our Leicester Showroom

The best way to understand HiStone EPOS systems is to see them working. Our Leicester showroom displays terminals, kiosks, kitchen displays and handhelds side by side, alongside Hisense commercial displays. Visitors can try the hardware, compare models and talk to our team about their plans. We welcome resellers, software houses, integrators and VARs, so please get in touch to arrange a convenient time.

Looking After Your Equipment

Commercial-grade hardware is built to last, but a little care goes a long way. Clean touchscreens and scanners regularly with suitable, non-abrasive products, and avoid spraying liquid directly onto screens. Keep software and firmware up to date to benefit from security and performance improvements. Protect power and network cables in busy areas so they can’t be pulled out or damaged, and use surge protection where power quality is uncertain. Keep a small stock of consumables such as receipt rolls, and make sure staff know who to call if something goes wrong.

For larger estates, a simple maintenance routine helps. Many businesses schedule a quick check of every device each quarter, looking at screen condition, cable connections, printer performance and battery health on handhelds. Small issues found early are much easier and cheaper to fix than failures during a busy trading period.

Planning for Growth

Businesses rarely stand still. You may open new sites, add a terrace, introduce click-and-collect or launch self-service. Because the HiStone range shares a common platform, it’s easy to add devices as you grow without introducing compatibility problems. We can help you plan future expansion, reserve stock for upcoming openings and prepare site kits in advance, so new locations open on time with equipment that matches the rest of your estate.

Working With Resellers and Software Houses

Many of the businesses using HiStone hardware buy it through an EPOS reseller or software house. We work closely with these partners, providing evaluation units, technical advice, configuration and drop-shipping, so they can deliver complete solutions to their customers. If you already work with a reseller, ask them about HiStone, or contact us and we can introduce you to a partner in your area.

A Final Word

We have been proud to supply HiStone hardware to UK businesses for many years, and we remain just as enthusiastic about the range today. Whether you need a single till for a new café or a complete estate for a national chain, our team is ready to help you choose, prepare and support the right equipment for the way you work.

HiStone EPOS Systems Frequently Asked Questions

Who is B-Spoke Systems?

B-Spoke Systems is an ISO9001-certified EPOS distributor based in Leicester, established in 2003 and the UK distributor for HiStone. Learn more about B-Spoke Systems.

Which industries use HiStone EPOS systems?

They’re widely used in retail, hospitality and pharmacy, as well as leisure venues, education and contract catering.

Do HiStone EPOS systems work with my software?

Most likely. The range supports Windows, Linux and Android, and is accredited for use with ICRTouch software. Tell us which platform you use and we’ll confirm.

Can I buy directly or through a reseller?

Both. We supply businesses directly and through our network of resellers and software houses.

Do you provide installation?

We prepare hardware so it’s ready to install. Installation is usually carried out by your reseller or software provider, or by your own IT team.

How quickly can you deliver?

Stock items are usually dispatched the next working day from our Leicester warehouse. Configured systems take a little longer depending on the size of the order.

How do I get a quote?

Call 0116 260 3100, email sales@b-spokesystems.com or contact us online. You can also browse our full range of EPOS hardware products.

About B-Spoke Systems: B-Spoke Systems is a UK EPOS hardware distributor with more than twenty years of experience in EPOS distribution. We supply, configure and support HiStone EPOS hardware for businesses, resellers and software houses. Find out how our EPOS distribution service can support your next rollout.