For an EPOS software house, hardware is often where projects go wrong. Driver problems, inconsistent models and late deliveries all land on your support desk, even when the software is working perfectly. Choosing the right trade EPOS hardware partner reduces that risk and makes every installation more predictable.
Why software houses standardise on a hardware range
Supporting dozens of different terminals, printers and scanners is expensive. When a software house standardises on a small, well-understood hardware range, testing becomes simpler, images can be reused and support teams know exactly what’s on site. Standardisation also makes it easier to offer a complete bundle of software, hardware and support to end users.
What to look for in a trade EPOS hardware partner
- Compatibility with your software and operating system, including Windows and Linux options and the peripherals your customers use.
- Consistent models with a long availability window, so the terminal you certify today is still available for next year’s rollouts.
- Imaging and pre-configuration, so units arrive with your software and settings loaded and ready to install.
- UK stock and fast dispatch to meet go-live dates.
- Demo and evaluation units so your developers and support teams can test before you commit.
How B-Spoke Systems works with software houses
B-Spoke Systems is the UK distributor for HiStone EPOS hardware and supplies the trade only. We hold stock in Leicester, and our technicians can image, configure, test and asset-tag units before dispatch. Our range runs from all-in-one EPOS terminals such as the HiStone HK960 Era to the HM638N mobile EPOS, box PCs, kitchen displays and self-service kiosks, so one partner can cover counter, mobile and self-service deployments.
Our long-standing work with ICRTouch, recognised with the Technology Partner of the Year award at the 2025 iTouchie Awards, shows how a close software and hardware partnership can work in practice.
Start a conversation
If you’re a software house looking for a trade EPOS hardware partner, see our page on trade EPOS hardware for software houses and resellers, configure a quote or contact us to arrange evaluation units.