A customer calls about replacing two tills. You quote the tills, fit them, and leave. Six months later someone else fits their menu boards, and someone else again puts in an ordering kiosk.
That’s three jobs you could have had. The fix is simple: walk in with a wider range and ask better questions. Here’s how our resellers do it with HiStone EPOS and Hisense digital signage.
Start with the counter, then look up
The till is the reason you’re there. Once that’s sorted, look at the rest of the room.
- Is the menu printed on a board that gets rewritten every time a price changes? That’s a digital menu board.
- Is there a queue at lunchtime? That’s a self-ordering kiosk.
- Are paper tickets getting lost in the kitchen? That’s a kitchen display system.
- Is the shop window full of faded posters? That’s a high-brightness window display.
None of these are hard sells. They solve problems the owner already has.
A hospitality example
Take a busy café-bar:
- Two HiStone HK568 tills at the bar
- One HD220R kitchen display system so orders go straight to the kitchen
- Two HK568MSC countertop kiosks to take the lunch queue
- Three Hisense 55″ digital signage displays as menu boards above the counter
All of it comes from one distributor, on one delivery, supported by one technical team. Your customer gets a joined-up system and you get one big job instead of a small one.
A retail example
For a convenience store or farm shop:
- HiStone HK566Q Android tills, or the HK528 with built-in printer for small counters
- A scale EPOS system on the deli counter
- A mini self-checkout for basket shoppers
- A Hisense window display for offers, readable in full sun
Why one supplier makes it easier
Buying EPOS from one place and screens from another sounds fine until something doesn’t talk to something else. With B-Spoke you get:
- One trade account for HiStone EPOS and Hisense displays
- One quote that covers the whole site, built in our EPOS configurator or with our sales team
- One delivery, with everything imaged, tested and asset-tagged if you want it
- One support line that covers both ranges, through the Technical Portal, live chat, WhatsApp or phone
Show, don’t tell
The quickest way to sell a menu board is to let the customer see one. Our Leicester showroom lets you and your customer see the hardware running before you order. Call 0116 260 3100 to book.
Get started
If you sell EPOS today and want to add signage, or sell AV and want to add EPOS, apply for a B-Spoke partner account. You’ll get trade pricing on both ranges and access to the Partner Area and Technical Portal.
More reading: how to become a Hisense digital signage reseller and our guide to digital menu boards for restaurants.