We’ve been supplying EPOS hardware since 2003. In that time we’ve seen distributors come and go, ranges launched and dropped, and plenty of resellers burned by a supplier who promised next-day delivery and meant next month.
So rather than just say we’re good at it, here’s what you actually get as a B-Spoke partner.
We only do trade
B-Spoke Systems supplies resellers, software houses and VARs. We’re also the official UK and Ireland distributor for HiStone EPOS. That focus means our stock, pricing, people and systems are all set up around the way resellers work.
The stock is here
Our 8,000 sq ft warehouse and workshop is in Leicester. We hold the HiStone range in the UK and most stock items ship the next working day. On bigger projects, talk to us early and we’ll plan stock with you.
The hardware arrives ready
Our technicians can image, configure, test and asset-tag every unit before it leaves. That includes gold-disc software deployment, network settings, peripheral testing and serial-number tagging. Kits can be packed by site and drop-shipped in plain packaging.
Quoting takes minutes
Partners build quotes in our online EPOS configurator: choose a terminal, pick the spec and peripherals, send it. We usually reply with a priced quote within one working day.
You can help yourself
Approved partners get two logins.
- The Partner Area for orders, price lists, drivers, marketing material and support requests.
- The Technical Portal for your engineers to log faults, book onsite warranty visits, check serials and download drivers.
Support is in-house
Warranty work, repairs and spares are handled by our own team in Leicester. Our technical team covers HiStone hardware, ICRTouch and Hisense displays, and you can reach them by phone, email, live chat or WhatsApp.
We work to a standard
We’ve been ISO 9001 certified for more than 20 years. Every order goes through the same process, which is why the fortieth terminal arrives configured the same as the first.
You can see it first
Our Leicester showroom lets you and your customers try the hardware before committing. Call 0116 260 3100 to arrange a visit.
More than tills
As well as HiStone EPOS, partners can sell Hisense commercial displays: digital signage, interactive displays, video walls and all-in-one LED. One account, one delivery, one support line.
How to join
- Register for a partner account. Have your company registration number, VAT number and a couple of trade references to hand. You can request a credit account on the same form.
- Our sales team reviews your application.
- Once approved, log in and start quoting.
Frequently asked questions
Is there a minimum order?
No. Order a single terminal or a full estate.
Do I need to hold stock?
No. We hold it and ship per job.
Which software does HiStone hardware work with?
HiStone terminals run Windows, Linux or Android, so they work with most EPOS software. We test with the software our customers use, including ICRTouch TouchPoint. If you’re not sure, ask and we’ll check.
Do you supply Ireland?
Yes. We’re the HiStone distributor for both the UK and Ireland.
Ready to talk? Call 0116 260 3100, email sales@b-spokesystems.com or apply online.