On a busy Friday night or match day, the bar is the bottleneck. A pub ordering kiosk takes food and soft drink orders away from the bar, so bar staff can concentrate on pouring drinks and customers spend less time waiting.
How pubs and bars use kiosks
- Food ordering: customers order meals at a kiosk with their table number and food is delivered.
- Soft drinks and coffee: quick orders that do not need the bar.
- Match days and events: extra ordering capacity when it matters most.
- Beer gardens and large venues: kiosks closer to customers on big sites.
A note on age-restricted sales
Alcohol sales through self-service need careful planning to meet licensing rules. Many pubs use kiosks for food and soft drinks, with alcohol ordered at the bar or approved by staff. Talk to your software provider about age-verification workflows.
Hardware that suits a pub environment
Pubs need hardware that copes with spills, busy crowds and low lighting. The HiStone HK568MSC and HS330U offer robust enclosures and bright, responsive screens, while the compact HS150 fits smaller bars. For table service, add mobile EPOS tablets so staff can take orders at the table. Find out more about hospitality EPOS systems.
Frequently asked questions
Can kiosks sell alcohol in a pub?
It depends on your licensing conditions and software. Many venues require staff approval for age-restricted items.
Do kiosks work with my pub EPOS?
Most kiosk software integrates with leading hospitality EPOS platforms, including ICRTouch.
Source HiStone kiosks from the UK distributor
B-Spoke Systems is the UK and Ireland distributor for HiStone self-service kiosks, self-checkouts and EPOS hardware. We supply kiosk resellers, EPOS dealers and software houses from UK stock in Leicester, with demo units, imaging, staging and technical support. Become a HiStone kiosk reseller, price a system with our kiosk and EPOS configurator, visit our Leicester showroom or talk to our trade team.