RTS 2025 was a fantastic show for HiStone and B-Spoke Systems.
HiStone and their UK distributor, B-Spoke Systems Ltd, made a significant impact at this year’s RTS2025 show at ExCeL London. Their presence demonstrated the strong partnership and growing influence of HiStone’s retail technology in the UK market.
A Bold Statement at RTS2025
HiStone’s 32 square-metre stand was one of the largest and most eye-catching among all the EPOS hardware vendors. The vibrant, expansive space immediately drew attention and allowed them to showcase a full and impressive range of products. The stand featured everything from their core EPOS systems and self-checkout kiosks to the latest tablets and digital signage solutions. The centrepiece of the display was a spectacular 100″ Hisense commercial screen, which captivated visitors with high-quality corporate videos, highlighting HiStone’s cutting-edge technology and global standing.
A Collaboration of Expertise
The successful management of the stand was a testament to the collaborative efforts of both companies. HiStone’s European senior management were on hand, offering strategic insights and demonstrating their commitment to the UK market. They were joined by the dedicated Stuart Packwood and his sales and technical team from B-Spoke Systems Ltd, who provided local expertise and in-depth product knowledge. This combination of global vision and local support resonated well with attendees, creating a dynamic and informative environment.
A Busy and Productive Show
The two-day event was incredibly busy, attracting a diverse range of visitors. The stand saw a constant flow of traffic, from Tier 1 enterprise customers seeking large-scale solutions to small resellers looking to expand their product portfolios. The high level of interest and engagement from all corners of the retail and hospitality industry underscored the quality and versatility of the HiStone product line.
The show was a resounding success, solidifying existing relationships and forging new ones. With the positive feedback and promising leads generated, HiStone and B-Spoke Systems Ltd are already looking ahead to the RTS2026 show with great excitement. Their combined efforts have positioned them as a leading force in the UK’s retail technology landscape.
RTS 2025 highlights
B-Spoke Systems is the UK’s largest independent distributor of HiStone EPOS hardware and also supplies Hisense commercial displays, with trade supply, UK-based support and showroom demonstrations for businesses across the UK and Ireland.
Looking for HiStone EPOS hardware? Browse our HiStone self-checkout kiosks, mobile tablet EPOS systems and all-in-one EPOS terminals, or contact B-Spoke Systems for trade supply across the UK and Ireland.
What We Showcased at RTS 2025
The HiStone stand at RTS 2025 was designed to show the full breadth of the range in one place, so retailers, resellers and software houses could compare products side by side. Visitors were able to try each category of hardware and discuss how it might fit their own stores or customer projects.
All-in-One EPOS Terminals
Sleek all-in-one terminals formed the core of the RTS 2025 display. They combine the PC, touchscreen and optional customer display in one compact unit, ideal for modern retail counters. Browse our all-in-one POS range.
Self-Checkout Kiosks
Self-service was one of the most talked-about topics at RTS 2025. HiStone’s self-checkout kiosks drew strong interest from convenience retailers, pharmacies and larger stores looking to manage queues and staffing. See our self-checkout kiosk systems.
Mobile POS and Tablets
Handheld devices and tablets showed how retailers can take the till onto the shop floor for queue-busting, assisted selling and stock checks. Explore our mobile POS systems.
Hisense Digital Signage
The 100-inch Hisense commercial screen at the centre of the stand demonstrated how large-format displays can attract attention and communicate brand messages. Learn more about our Hisense commercial displays.
Key Retail Technology Themes From RTS 2025
Conversations on the stand at RTS 2025 reflected several clear themes in UK retail technology.
Self-Service Goes Mainstream
Retailers of all sizes are now considering self-checkout, not just large supermarkets. Smaller, countertop and wall-mounted kiosks make self-service practical for convenience stores, pharmacies and specialist shops.
Staff Productivity
With recruitment and staffing costs high, retailers are looking for technology that helps teams do more. Handhelds for stock control, self-service for quick purchases and faster tills all free staff to focus on customers.
Unified Commerce
Shoppers expect consistent prices, stock and service across stores and online channels. Point-of-sale hardware needs to work seamlessly with cloud software, click-and-collect and loyalty platforms.
Reliability and Total Cost of Ownership
Many visitors to RTS 2025 told us they were tired of replacing consumer-grade devices that failed after a short time. Commercial-grade, fanless hardware with UK support was a recurring priority.
In-Store Media
Digital signage is increasingly seen as part of the retail technology stack, used for promotions, wayfinding and brand storytelling alongside the point of sale.
Who Visited the Stand at RTS 2025?
The stand attracted a wide mix of visitors, including multi-site retailers, EPOS resellers, software houses, systems integrators and industry press. Many resellers used RTS 2025 as an opportunity to see new HiStone models before recommending them to their own customers, while software houses discussed compatibility and evaluation units for their platforms.
Following Up After RTS 2025
Since the show, our team has been following up with the many businesses and partners we met at RTS 2025, arranging demonstrations, evaluation units and visits to our Leicester showroom. If you visited the stand and would like to continue the conversation, or if you missed the show and want to see the range, we would be delighted to hear from you.
Turning RTS 2025 Insights Into Action
Trade shows are inspiring, but the real value comes from what happens afterwards. If the themes from RTS 2025 resonate with your business, here are practical steps to put them into action.
Review Your Checkout Experience
Watch your tills during the busiest hour of the week. How long do customers queue? How long does each transaction take? Where do delays happen? This simple exercise often reveals whether you need faster terminals, an extra till, handhelds for queue-busting or self-checkout kiosks.
Audit Your Hardware Estate
List every terminal, printer, scanner and handheld you own, with its age and condition. Older, slower devices are often the hidden cause of queues and staff frustration. A clear audit makes it easier to plan replacements in stages.
Talk to Your Software Provider
Ask your software provider which hardware they recommend and whether they support self-service, handhelds and kitchen or stock screens. Many of the conversations at RTS 2025 were between retailers, software houses and hardware suppliers working out the best combination.
Trial Before You Roll Out
Start with one store or one till point. A small trial of a self-checkout kiosk or a few handhelds lets you measure results, gather staff feedback and refine your approach before investing across the business.
Plan for Support
Make sure your hardware supplier holds UK stock, has in-house technicians and can provide spare parts quickly. Reliable support was one of the strongest themes at RTS 2025, and for good reason.
The Value of Seeing Hardware in Person
One of the main reasons we exhibit at events like RTS 2025 is that point-of-sale hardware is best judged in person. Screen responsiveness, build quality, weight and ease of use are hard to assess from a brochure. That’s also why we invested in our refurbished HiStone UK showroom in Leicester, where visitors can see the full range year-round.
Working With Resellers and Software Houses
Many of the most productive conversations at RTS 2025 were with EPOS resellers and software houses. As the UK distributor for HiStone, we support partners with trade pricing, demo units, imaging, asset tagging and drop-shipping, so they can deliver complete solutions to their customers. Find out more on our trade EPOS hardware and HiStone reseller pages.
Retail EPOS Solutions From B-Spoke Systems
If the technology on show at RTS 2025 has sparked ideas for your customers, our team can help you turn them into a practical plan. We supply all-in-one terminals, box POS systems, self-checkout kiosks, mobile POS devices, scale POS systems and Hisense displays, all available from UK stock and prepared in our Leicester workshop. Visit our retail EPOS systems page or browse our full range of EPOS hardware products.
About HiStone
HiStone is a long-established manufacturer of point-of-sale hardware, producing all-in-one terminals, box POS systems, mobile devices, self-service kiosks, kitchen display systems and scale POS solutions for retail and hospitality businesses around the world. The brand is known for combining commercial-grade reliability with clean, modern design. Its presence at RTS 2025, supported by senior European management, reflected a strong commitment to the UK market.
About B-Spoke Systems
B-Spoke Systems has supplied point-of-sale technology since 2003 and is the UK distributor for HiStone. From our 8,000 square foot facility in Leicester, we hold UK stock, configure and test hardware before dispatch, and support resellers, software houses and businesses across the UK and Ireland. We have been ISO9001 certified for over 20 years and are a long-standing partner of ICRTouch. Learn more about B-Spoke Systems.
What Retailers Told Us
Across the two days, a number of common questions came up again and again. Retailers wanted to know how quickly they could get hardware, whether it would work with their existing software, how self-checkout would affect staffing and what support would be available if something went wrong. These are exactly the questions every business should ask before investing in new technology, and they’re the ones our team is always happy to answer, whether at a show, in our showroom or over the phone.
A Retail Technology Checklist for the Year Ahead
Inspired by the conversations at RTS 2025, here’s a simple checklist retailers can use to review their technology for the year ahead.
At the Counter
- Are your tills fast enough during the busiest hour?
- Do you have enough payment points for peak trading?
- Are printers, scanners and cash drawers reliable?
- Is card payment integrated with your point of sale?
On the Shop Floor
- Can staff check stock and prices without leaving customers?
- Would handhelds help with queue-busting at busy times?
- Is your Wi-Fi strong enough throughout the store?
Self-Service
- Would self-checkout kiosks reduce queues for small baskets?
- Is there space near the main tills for supervised kiosks?
- How will you handle age-restricted products?
Behind the Scenes
- Do you have accurate, real-time stock data?
- Can you see sales across stores and channels in one place?
- Are devices recorded with serial numbers for support?
Support and Resilience
- Do you know who to call if a till fails?
- Can replacements be delivered quickly from UK stock?
- Do you have spare consumables and a basic maintenance routine?
Working through these questions usually highlights two or three priorities. Tackling those first, rather than trying to change everything at once, delivers quick improvements and builds a strong case for further investment.
Budgeting for New Hardware
Point-of-sale hardware is a long-term investment, so it’s worth thinking beyond the purchase price. Consider installation time, downtime, support, energy use and replacement cycles. Commercial-grade, fanless equipment usually delivers lower total cost of ownership than consumer devices, because it lasts longer and fails less often. Phased upgrades, starting with the areas that will make the biggest difference, can also spread the cost while delivering benefits straight away.
Book a Demonstration
If you’re considering new tills, self-checkout kiosks, handhelds or digital signage, the best next step is a demonstration. We can arrange a visit to our showroom, a remote demonstration or an evaluation unit for your team to test. Our specialists will help you compare options, answer technical questions and put together a clear proposal for your business or your customers.
RTS 2025 Frequently Asked Questions
What is RTS?
RTS is the Retail Technology Show, a UK trade event where retailers, technology providers and industry experts come together to explore the latest in retail technology.
Where was RTS 2025 held?
RTS 2025 took place at ExCeL London.
What did HiStone exhibit at RTS 2025?
The stand featured HiStone EPOS terminals, self-checkout kiosks, tablets and mobile POS, along with Hisense digital signage, including a 100-inch commercial display.
I missed the show. Can I still see the products?
Yes. The full range is on display in our Leicester showroom. Contact us to arrange a visit or a remote demonstration.
Do you exhibit at hospitality shows as well?
Yes. Alongside retail events such as RTS 2025, we attend hospitality and technology shows where we demonstrate terminals, kitchen display systems, handhelds and self-order kiosks. Follow our blog for details of upcoming events.
Can resellers request evaluation units?
Yes. Resellers and software houses can request evaluation units to test HiStone hardware with their own software before recommending it to customers.
How do I get in touch?
Call 0116 260 3100, email sales@b-spokesystems.com or contact us online.
We look forward to welcoming you, whether at a future show or in our Leicester showroom.
About B-Spoke Systems: As an ISO9001-certified EPOS hardware distributor, B-Spoke Systems supplies HiStone terminals, kiosks, handhelds and kitchen displays from stock in Leicester. Our EPOS distribution team configures and tests every unit before it ships. Browse our EPOS hardware range or read about EPOS distribution for resellers and software houses.