Point of sale is moving quickly. Here are the trends we’re seeing shape UK retail and hospitality through 2026 – and a practical view of what each one means for operators.
Self-service goes mainstream
Self-ordering and self-checkout kiosks are now an expectation in quick service and increasingly common in retail, driven by labour pressures and customer habit.
SoftPOS and flexible payments
“Tap to Pay on phone” is lowering the barrier to accepting cards, while integrated contactless and mobile wallets become standard at fixed tills.
Smarter, connected systems
Cloud reporting, tighter stock integration and AI-assisted forecasting are helping operators make better decisions from their EPOS data.
Hardware still matters
Amid all the software change, one thing stays constant: trading depends on reliable, commercial-grade hardware. The smartest software can’t save a frozen till.
B-Spoke Systems keeps UK businesses trading with durable HiStone EPOS, kiosks and all-in-one tills. Talk to us about future-proofing your point of sale.