Customer: Tsingtao Beer Museum | Location: Qingdao, China | Sector: Visitor attraction, retail and hospitality | Hardware: HiStone HK570 and HK560 (Luna X series) POS, HS5500 self-checkout
The Tsingtao Beer Museum is one of Qingdao’s best-known attractions and China’s only beer museum. Alongside the museum, Tsingtao runs the TSINGTAO1903 coffee shop concept. Both use HiStone technology to keep visitors moving, making this a strong visitor attraction POS case study.
The challenge
The museum wanted to create a relaxed, welcoming environment and a smoother buying experience for visitors, without long queues at shops and food outlets.
The solution
- HiStone HK570 and HK560 retail touch terminals for staffed point of sale, chosen for their stylish design.
- HiStone HS5500 self-checkout supporting facial recognition and mobile QR code payments, so visitors can buy on their own.
- Luna X series HK560 terminals at the TSINGTAO1903 coffee shop.
- Back-office software, supplied by Hisense, centralising key business functions across multiple business types.
The results
- Shorter queues and higher visitor satisfaction.
- Fewer data bottlenecks and better database performance.
- Support for new business lines including coffee shops, catering and home delivery.
- HiStone reports that the TSINGTAO1903 project has supported the opening of nearly a hundred new stores nationwide.
Lessons for UK attractions
Museums, attractions and heritage sites in the UK face the same challenge: handling peaks in shops and cafés while keeping the experience relaxed. Combining stylish staffed tills such as the HiStone Luna X with self-service options can help. Read our guide to self-service kiosks for leisure venues.
Source: HiStone success story. Details summarised by B-Spoke Systems from information published by HiStone.
Bring HiStone to your customers
B-Spoke Systems is the UK and Ireland distributor for HiStone self-checkouts, self-service kiosks and EPOS hardware. If you are a reseller, EPOS dealer or software house planning a similar project, we can supply demo units, UK stock and technical support. Become a HiStone reseller or contact our trade team.