Every distributor has one product that just keeps selling. For us, it’s the HiStone HK568. Week in, week out, it’s the EPOS terminal our technicians image, test and box up more than anything else in the building.
People sometimes ask why. It isn’t the cheapest all-in-one EPOS terminal on the market, and it isn’t the flashiest. But it’s the one our resellers come back for, and the one we hardly ever see back on the repair bench. Here’s what we think is behind that.
It looks like a premium till, because it is one
Put the HK568 on a counter and it looks expensive. It has a slim 15.6″ Full HD true-flat touchscreen, clean lines and not a single visible screw or cable on the outside. Customers notice that, and so do the shop owners paying for the fit-out.
There’s a nice touch for resellers and multi-site brands, too. The hard drive cover is a branding plate, so you can have your company colours and logo on every unit. It’s a small thing, but it turns a generic EPOS terminal into your till.
It’s tougher than it looks
That sealed housing isn’t just about looks. The HK568 is waterproof, dustproof, and oil and soot resistant, with an anti-oxidation scratch coating. In practice that means:
- Takeaways and kitchens: grease and steam don’t creep into the electronics.
- Pubs and bars: a spilt pint is a wipe-down, not a warranty claim.
- Garden centres and farm shops: dust and grit stay on the outside.
It weighs 9kg, so it doesn’t slide around when staff jab at it all day either.
The Hisense DNA
A lot of the HK568’s quality comes down to where HiStone comes from. HiStone started out as Hisense Intelligent Commercial Systems, the commercial point-of-sale business of Hisense, one of the world’s biggest electronics makers. It has more than 30 years of POS history, and it was the market leader in China’s domestic POS market for 13 straight years before becoming HiStone in 2019.
You can feel that heritage the moment you unbox one. The panels line up perfectly, the touchscreen is responsive right to the edges, and the build is solid. It’s what you’d expect from a company that learned its trade making screens and electronics at huge scale. The quality of the HiStone range is amazing, and the HK568 is the best example of it.
One terminal, lots of jobs
One reason the HK568 sells so well is that it adapts to almost any counter:
- Rotating screen: the display turns through 180 degrees, so it can face staff or face customers.
- Customer display options: add a 10.1″ or 15.6″ second screen, touch or non-touch, to show baskets, prices and promotions.
- Self-service ready: it can be counter-mounted or self-service mounted, and there’s a dedicated kiosk version, the HK568MSC.
- Card and ID options: an optional 3-track MSR, RFID and fingerprint reader for staff log-ins and loyalty cards.
Which HK568 spec should you choose?
This is the question we get most often, so here’s our honest advice:
- Intel Celeron J6412 with 4–8GB RAM: perfect for most retail shops, cafés and single-screen hospitality tills. Quiet and efficient.
- Intel Core i3-1115G4E with 8GB RAM: the sweet spot for busy hospitality, larger product databases and dual screens.
- Intel Core i5-1145G7E with 8–16GB RAM: for heavyweight software, head-office tills, or when you want years of headroom.
For storage, a 128GB SSD covers most EPOS software comfortably. Go bigger if you store lots of images, video adverts or local reports.
Not sure? Tell us which software you run and we’ll recommend the right build. That’s half the point of buying from a specialist distributor.
It plays nicely with your software and your old kit
The HK568 runs Windows 10/11 or Linux, and it’s accredited for ICRTouch software. It also works with the wide range of Windows EPOS packages UK resellers already use.
Round the back you get three serial ports, six USB ports including a 24V powered USB, Gigabit LAN, HDMI, audio, a 12V output for the second display and a 24V cash drawer port. That’s why it slots into existing installations so easily. You can keep your scales, cash drawers and receipt printers.
What our resellers tell us
The feedback we hear most from resellers and software houses rolling out the HK568 comes down to three things:
- It arrives ready. We image it with their software, configure the network, test the peripherals and asset-tag it before it leaves Leicester.
- It stays working. Fewer site visits means happier customers and better margins.
- It’s supported here. Warranty repairs and spare parts are handled in the UK by our own team, not shipped overseas.
See why it’s our best-seller
The best way to understand the HK568 is to put your hands on one. Book a visit to our Leicester showroom, bring your software, and see it running alongside the rest of the HiStone range.
Call 0116 260 3100, email sales@b-spokesystems.com or configure your HK568 online. If you’re comparing options, read our full EPOS hardware range too.