If you already sell EPOS, or you look after the IT for shops, cafés and pubs, you’ve probably had a customer ask you for a new till. The question is where you buy it from, and who backs you up when it goes wrong at 7pm on a Saturday.
That’s the gap our partner programme fills. B-Spoke Systems has been an EPOS distributor since 2003, and we’re the official UK and Ireland distributor for HiStone EPOS. We supply the trade only: resellers, software houses and VARs.
This post covers who the programme is for, what you get, and how to sign up. It takes about ten minutes to apply.
Who the HiStone reseller programme is for
Most of our partners fall into one of four groups:
- EPOS dealers who install and support tills for hospitality and retail sites
- Software houses that want a hardware range they can image, test and ship under their own name
- IT support companies that want to add EPOS and digital signage to the services they already sell
- Installers and integrators working on bigger projects such as food halls, stadiums or multi-site retail
You don’t need to be big. Some of our partners order three or four terminals a month. Others roll out hundreds of units a year. The pricing and the support are the same.
What you get as a B-Spoke partner
Trade EPOS pricing and UK stock
You get trade pricing on the full HiStone range: all-in-one EPOS terminals, Android EPOS, mobile tablets, box PCs, kitchen display systems and self-service kiosks. Most of it sits in our 8,000 sq ft warehouse in Leicester, so stock items usually go out the next working day.
Your own Partner Area
Once you’re approved, you log in to the B-Spoke Partner Area. It’s where you build and place orders, download price lists, drivers and marketing material, log support requests and keep your company details up to date.
A Technical Portal for your engineers
Your engineers get their own login too. They can log faults, request onsite warranty visits, check a serial number and pull drivers without waiting for someone to answer the phone. Every job gets a BSP reference so nothing gets lost.
A configurator that turns a spec into a quote
Our online EPOS configurator lets you pick a terminal, choose the processor, memory, storage and peripherals, and send it to us. We usually come back with a priced trade quote within one working day.
Build, image and tag before dispatch
We can gold-image your software, load settings, test peripherals and asset-tag every serial before anything leaves the building. For rollouts we can kit by site and deliver straight to each location. If you’d rather your customer didn’t see our name on the box, we can drop-ship in plain packaging.
Why HiStone?
HiStone has been making POS hardware for over 35 years. The terminals are built for long shifts and greasy fingers, and the range covers almost every counter you’ll walk up to: 15.6″ and 18″ all-in-ones, Android EPOS, scale EPOS, KDS screens and kiosks. Windows, Linux and Android are all available, so it fits around the software your customer already uses, including ICRTouch TouchPoint.
As a partner you also get access to Hisense commercial displays: digital signage, interactive displays and all-in-one LED walls. A lot of our resellers now quote a till and a menu board in the same visit.
How to sign up
- Go to the partner registration page and fill in your company details.
- Our sales team reviews the application and gets back to you once your details are checked.
- Once you’re approved, log in to the Partner Area and start building quotes in the EPOS configurator.
You’ll be asked for things like your company registration number, VAT number and a couple of trade references. If you’d like a credit account, you can request one on the same form.
Questions resellers usually ask
Do I need to hold stock?
No. Most partners order per job. We hold the stock and ship when you need it.
Can I see the hardware before I commit?
Yes. Book a visit to our showroom in Leicester and try the terminals, kiosks and displays in person. Call 0116 260 3100 to arrange it.
Is there a minimum order?
No minimum. Order one terminal or a full estate.
If you want to read more about running an EPOS reseller business generally, our guide on how to become an EPOS reseller in the UK goes through the wider steps. When you’re ready, apply here and we’ll take it from there.